Daily Dispatch Update Checklist: Prevent Delivery Surprises

In dispatch, surprises are expensive. A missed delivery window can trigger detention costs, overtime, rescheduling fees, and a ripple effect across the rest of the day’s routes. And most of the time, the “surprise” wasn’t unavoidable -it was preventable. The warning signs were there: a late pickup, a dock running behind, an ETA drifting due […]